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Order not delivered after payment

Closed thread: order not delivered after payment. Replies are off. Wait, then email Support with your order ID. Do not pay twice.

Pricing All Forum threads

This thread is closed. Replies are off. Read the posts below, then use Features, Pricing, Setup, Updates, or Support.

block_runner

Original post

My order is not delivered after payment. Checkout said it went through. My inbox is empty.

I do not want to pay again. How long should I wait?

7 Replies

first_timer

I waited twenty minutes and checked spam. The license was there.

casino_valet

I wrote Support with the order ID. They sent the mail again.

block_runner

OP

Spam is empty too. Still nothing.

desk_kai

Staff

Delivery is digital after payment. If the order is not delivered, wait a bit, check spam, then email Support with your order ID. Do not open a second checkout.

del_perro

Pricing plans use the same delivery path. Monthly and lifetime both come by email.

legion_park

Keep the receipt. Support asked me for the order ID first.

desk_kai

Staff ✓ Solution

Order not delivered after payment: wait, check spam, then email Support with your order ID. Do not pay twice. This thread is closed.

This thread is closed. Replies are off. If you still need help, email Support with your order ID.